No ticket systems, no chatbots

Get in touch

One inbox, read by a human. Whatever it is — Pro activation trouble, a refund, a benchmark that looks off, or a data question — email and you'll get a straight answer.

Email

tradapt.support@gmail.com

We aim to reply within two working days — usually faster.

Pro & billing

Include the email address you used at checkout. Refunds within 14 days of first purchase are no-questions-asked — see the terms.

Benchmark corrections

Rates looking wrong for your trade or region? Tell us what you're seeing on the ground — real-world corrections make the data better for everyone.